UA-212723663-1
 

 

CANCELLATION POLICY, CHANGES & REFUNDS:

 

Please check if you want to book our apartment/s under REFUNDABLE OR NON REFUNDABLE POLICY. In case, if you do not inform to us, then we will consider only NON REFUNDABLE because it is cheaper compared to Normal Refundable or CP Plan.

1. UNDER REFUNDABLE PLANS:

a). Terms are 07 days full money back refund if you cancel the booking 8 days prior to actual Check In. then we will refund your full money. You will bear all transaction charges both ways from the bank or payment collection agency. We do not have any control on that. In this case, you will provide  us your full bank details. We will prefer cancelled scanned copy of your bank cheque. It will avoid any mistakes. Typically 07 days may take in refund. 

b). For NO SHOW there will not be any refund or adjustment.

c). Dates changes can be allowed only when we do not have the booking. Our property must be available for the booking. In this scenario, if our apartment rates are high then you will pay higher charges. In this difference will be charged. But in case, if our rates are lower due to promotion or other factors, then we will not refund you the difference.

d). Cancellations, changes will not be done on the phone rather only via email.

2.   UNDER NON REFUNDABLE PLANS OR EP PLANS:

a). These rates are little cheaper hence these rates are non refundable. 

b). In this plan, we do not provide breakfast and few other services. However, you can always get breakfast and other services by paying extra payment.

c). Cancellations, changes are not permitted.

3.   TIMINGS:

a). All timings are  Indian Standard Timings (IST) GST+5.30  Hrs.

4.   GENERAL:

We request you to read carefully.

a). Cancellations, changes will not be done on the phone rather only via email. This is in order to avoid any confusion.

b). All timings are  Indian (IST) GST+5.30  Hrs.